359 Main Street, Palmerston North



Tues |  9.00am - 5.00pm

Wed |  9.00am - 7.00pm

Thurs |  9.00am - 5.00pm

Fri |  9.00am - 5.00pm

Sat |  9.00am - 5.00pm

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Emma Doolan Makeup © 2016 - All Rights Reserved 

F A Q 

Cancellations within 24 hours or ‘no shows’ will be charged at full price. This is to cover the loss of earnings from that appointment that we cannot fill at such short notice. Please arrive on time as you have a designated time slot. Lateness will erode your appointment time but you will still be charged at full price. Thank you for respecting our business – if we do not work, we do not earn, therefore it is paramount our clients understand this and why we strictly enforce our policy.


  • How long do eyelash extensions last?
    Approximately 4-6 weeks if you respect your new lashes and take care of them. A real lash’s life cycle is around 25-28 days, and as yours grow and fall out, so will the synthetic ones that are attached. Your life style and what work you do will also make a difference how long they last. A ladies lashes working in the food industry where there is a lot of heat, steam and oil may not last as well as a lady who works in an air conditioned office.


  • What is the difference between Classic Lashes and Russian Volume Lashes? 
    Compared to classic lash extensions, where you only attach one eyelash extension to each natural lash, Russian Volume Lashes (also known as 2D – 6D lashes) breaks through that limitation by having anywhere from two to five super fine extensions applied to a single natural eyelash, SAFELY. 

    This has only been made possible thanks to recent technological advancements in the lash extensions manufacturing process, which has enabled manufacturers to create super light and super fine extensions. In fact, these extensions are so light, that 4 x 0.07 thickness (4D Russian Volume Lashes) extensions put together weigh less than 1 x 0.15 thickness (Standard Classic Lash) extension on it own. 

    The method for applying these super light extensions is by creating a fan consisting of anywhere from two to five extensions that are then carefully attached to a single natural lash. This technique allows for a whopping 500 or more extensions to be applied per eye and gives an incredibly dense and lush look. The best part is, because they’re so light you’re hardly able to feel you’re wearing any eyelash extensions at all! Of course not everyone wants 6D and 600+ extensions applied to each eye which is why Russian Volume Lashes can be tailored to each clients desired look. i.e, 2D, 3D, 4D, 5D, and 6D with varying extension lengths, thicknesses and curls. Not to mention the fans themselves can be made wide, medium or narrow. The end result, a truly bespoke Russian Volume Lash look.


  • How long will my appointment take?
    Please see 'Lashes' page for all information regarding times as each set does vary.


  • How are the eyelash extensions applied?
    For a Classic set, a single natural eyelash is isolated.  Synthetic (silk) lashes are then applied to your natural eyelash approximately 1mm from the eyelid so neither the glue or the lash has contact with the skin. For a Russian Volume set, two to five super lightweight synthetic (silk) lashes are applied to one of your natural lashes in handmade fans, again, 1mm from the eyelid.


  • I have sensitive eyes, can I still get eyelash extensions?
    Yes as eyelash extensions are applied to the natural lash never touching the skin. However, in extreme cases reactions can occur. If you have concerns please get in contact.


  • Can the eyelash extensions be removed?
    Yes, at any time for any reason they can be removed however there will be a removal charge of $25.


  • I had eyelash extensions applied somewhere else and I am unhappy with them, can they be fixed by you?
    Yes, however in some cases I may need to remove all the remaining lashes ($25 fee) before applying a new set.


  • What should I do before my eyelash extension appointment? 
    PLEASE ARRIVE TO YOUR APPOINTMENT COMPLETELY FREE OF EYE MAKE UP! If you wear contacts, they must be removed. 


  • What is a Lash Lift? 
    It's a lifting technique designed to give you longer-looking lashes without the need for lash extensions. It will look as if you used a really good eyelash curler, only this lift lasts for 6 to 8 weeks! To top off the treatment, I'll apply a black lash tint which really makes your lashes look more prominent. The procedure takes about 45 to 60 mins to complete. It really is an easy way to instantly brighten and open up the eye area!


  • How do I need to prep for the treatment? 
    PLEASE ARRIVE TO YOUR APPOINTMENT COMPLETELY FREE OF EYE MAKE UP! If you wear contacts, they must be removed. 


  • Is this like lash extension where they will look dramatically thicker? 
    Lash extensions and lash lifts are 2 totally different animals. I will not be adding any additional lashes to you. I will simply be curling your natural lashes. That said, for most, it can make your lashes appear fuller because they are so uplifted.


  • What are the post treatment instructions? 
    Pretty simple: Don't get your lashes wet or apply anything at all to them for 24 hours.


  • Is there any maintenance? 
    None at all! You don't have to do anything special with your lashes in between lifts. 


  • Can I still wear mascara? 
    Of course! You'll just achieve a more dramatic effect when mascara is applied to your curled lashes.


  • Will this damage my eyelashes? 
    No. The lifting solutions are only applied to the new growth area of the lashes, down towards the base and up a bit. Never to the ends of the lashes.


  • Are some lashes resistant to the curl? 
    I have found, on occasion, that it's very difficult and sometimes not possible to sustain the curl with lashes that have a strong cowlick or slanted growth pattern. Also, growth patterns due to plastic surgery in the eye area are often not able to be corrected. I say, give the treatment a shot once, and let's see how your lashes hold the curl.


  • Is it painful? 
    No. At first, when I'm applying the shields to the eyelids, it may feel a bit strange. But, for the most part, it's very relaxing!


  • I have downward-pointing lashes, will this be a good treatment for me? 
    Heck yes! Anyone with these types of pesky lashes will love the lash lift! Post treatment, your lashes will all be evenly dispersed and lifted.


  • How long does the effect last? 
    Depending on the length and quality of your natural lashes, the lift can last for 6 to 8 weeks.


  • I have very, very short lashes. Am I able to still do this procedure? 
    100% yes! Even those with the shortest lashes will notice a huge difference!


  • When should I book?
    As soon as possible to avoid disappointment. I take bookings up to one year in advance.

  • Can you travel and if so, how far do you travel?

Yes, I can travel as far as you like at your expense. I have a salon in the centre of Palmerston North that I prefer to work from. If you are a bridal party, you are more than welcome to bring your hairdresser, friends, family, platter, and bubbles to my salon on your big day. Otherwise, on location costs around Palmerston North/Feilding are $100. If your wedding is overseas, I require flights and two nights accomodation paid for, however your makeup will be free of charge for up to five people. 


  • How long will my appointment take?
    Please allow 45 minutes to one hour.


  • How long before my wedding do you advise I have a trial?
    I usually recommend a month or a couple of weeks before. A good idea is to have it on your Hen's Night.


  • How long will my makeup last?
    I only use the highest quality makeup produ
    cts, brushes, and techniques to ensure your makeup will last throughout the day and all of the night. I have never experienced a client whose makeup has not lasted.


  • What brand of makeup do you use? My kit consist of 95% high end products such as MAC, Hourglass, Anastasia Beverly Hills, Makeup Geek, Becca, Kat Von D, Dose of Colours, Napoleon, Tarte, and many more.

  • Do you have experience with ethnic skin? Absolutely! I can custom blend to match any skin tone no matter how dark or light.